Operational Support Administrator

Location: Fareham, Hampshire

Salary: £23,000 – £24,200 DOE

Posted: 29/10/2024

Application Deadline: 11/11/2024

Job Description

We are looking for an experienced Operational Support Administrator to join our dedicated team specialising in standby power equipment installation, service, and repair. You will provide efficient administrative support to ensure smooth operations within the company.

Key Responsibilities

  • Be the first point of contact for all calls and emails in D365
  • Manage bookings in D365, propose dates to customers, and coordinate with subcontractors
  • Review job reports, update work orders, and issue documentation to customers
  • Issue invoices, handle customer remittances, and manage aged debtors
  • Coordinate maintenance for company vehicles and routine office services
  • Conduct health and safety checks, fire alarm tests, and emergency readiness assessments

Person Requirements

  • Experience in a similar technical or field-service-based administrative role
  • Ability to communicate effectively with customers and subcontractors
  • Strong organisational skills with the ability to manage multiple tasks simultaneously
  • Proficient in Microsoft Office; experience with D365 is a plus

Application Process & Interview Information

We value applicants who can explain why they would excel in this role. Please include a covering statement outlining your relevant experience and what makes you a good fit for this position. Interviews are planned for Friday 8th November; further dates will only be released if no suitable candidate is found.

Benefits

  • 33 days holiday (inclusive of public & bank holidays)
  • Company pension
  • Healthcare cashplan (post-probation)
  • Friendly work environment
  • Free onsite parking
  • Free tea, coffee, and biscuits!

Apply via this link

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks if successful.

Operational Support Administrator - Job Posting